Privacy Policy & Cookies

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (when applicable)

Non-Personal Information

We may also collect non-personal information about your visit to our website, such as:

• Browser type
• Operating system
• IP address
• Pages viewed
• Time and date of visits
• Referring website addresses

How We Use Your Information

Personal Information

We may use your personal information to:

• Provide and manage our services.
• Process transactions and send related information, including purchase confirmations and invoices.
• Respond to your comments and questions and provide customer service.
• Communicate with you about products, services, offers, promotions, rewards, and events offered by [Website Name] and others.
• Improve our website, services, and customer service.

Non-Personal Information

Non-personal information is used to:

• Analyse trends and usage patterns.
• Administer the website.
• Improve website performance and user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We don’t sell information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

• Service providers who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Law enforcement agencies, regulators, and other parties for legal reasons if we believe that disclosure is necessary to comply with the law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices and Rights

You have the right to:

• Access and review your personal information.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications from us.
• To exercise these rights, please contact us at [Contact Information].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@okells.co.uk

01624 699493

Thank you for visiting Okell’s website. Your privacy is important to us.